Ombudsman

Our daily goal is to make sure that any contact you have with us is positive and meets your expectations. That’s what we work for every day.

For this reason, under our certifications, we created an Ombudsman office available to receive, address and handle all your complaints and suggestions, forwarding them to the relevant departments for later integration into our continuous-improvement procedures.

Your opinion matters greatly to us. It’s the only way we can make your experience with us increasingly positive.

Complaints or suggestions may be submitted by completing and sending this form.